Applying to SERO Institute

There are two ways to enrol with SERO Institute as an international student. You can apply directly through SERO Institute or with one of our registered agents who can assist you with your application and guide you through the enrolment process.

To apply for a course place at SERO Institute, you need to follow the following steps:

Step 1

Student application

All international students need to apply to SERO Institute using the prescribed Enrolment Form, which needs to be submitted complete and signed. Students should attach the following documents:

  • Copy of any international English test results (e.g. IELTS / TOEFL / PTE); OR
  • proof that the student has successfully completed an English Language course with an Australian educational institution exiting at an Upper Intermediate level; OR
  • statement from educational institution or similar evidence that confirms that English was the language of instruction, if at least five years’ studies completed in Australia, UK, USA, Canada, New Zealand, South Africa or Republic of Ireland; OR
  • confirmation that the student has successfully completed in Australia in the English language either the Senior Secondary Certificate of Education or studies at the Certificate IV or higher level, in the two years before applying to SERO Institute
  • Year 10 certificate or equivalent (entry to Certificate I- IV); OR
  • Year 12 certificate or equivalent, or above (entry to all Diploma and Advanced Diploma)
  • Certified Copy of passport (or original sighted by SERO Institute)
  • Statement of Purpose Letter

Eligibility and minimum entry criteria

All applications from international students will be assessed against the following criteria:

1. Genuine Temporary Entrant (GTE) requirements as set by the Department of Home Affairs to establish genuine intent to enter Australia temporarily

2. Age: Must be over 16. SERO Institute does not accept students under 16 years of age.

3. English language requirements

  • Entry into Cert I-III level: IELTS 4.5 or equivalent English proficiency, Entry into Cert IV level: IELTS 5.5 or equivalent, Entry into Diploma and Advanced Diploma level: IELTS 5.5 or equivalent English proficiency; OR
  • Entry into any level if the student has successfully completed an English Language course with an Australian educational institution exiting at an Upper Intermediate level; OR
  • Entry into any level if the student has undertaken at least 5 years’ prior study in an educational institution from selected countries where English was the medium of instruction (see above); OR
  • Entry into any level if the student has successfully completed in Australia in the English language either the Senior Secondary Certificate of Education or studies at the Certificate IV or higher level, in the two years before applying to SERO Institute.

4. Academic requirements

  • Entry to Certificate I-IV: Year 10 or equivalent
  • Entry to Diploma and Advanced Diploma: Year 12 or equivalent

Step 2

SERO Institute staff assess the Students Application

All applications from international students will be assessed against the following criteria

1. SERO Institute staff will check whether the following supporting documents have been provided:

  • Completed Enrolment Form signed by the student
  • Copy of any international English test results (e.g.IELTS / TOEFL / PTE); OR
  • Proof that the student has successfully completed an English Language course with an Australian educational institution exiting at an Upper Intermediate level; OR
  • Statement from educational institution or similar evidence that confirms that English was the language of instruction, if at least five years’ studies completed in Australia, UK, USA, Canada, New Zealand, South Africa or Republic of Ireland; OR
  • Official confirmation that the student has successfully completed in Australia in the English language either the Senior Secondary Certificate of Education or studies at the Certificate IV or higher level, in the two years before applying for the student visa.
  • Certified copy of passport (or original sighted by SERO Institute)
  • Statement of Purpose Letter

2. If all the documents have been provided, the student’s completed Enrolment Form is assessed by SERO Institute staff who make a judgment about whether:

  • Based on the Statement of Purpose Letter, the prospective Student meets the GTE requirements
  • The prospective Student meets the course eligibility requirements, as per the criteria stated above;
  • The training program is appropriate for the applicant’s needs, taking into account their existing skills and competencies

Step 3

SERO Institute staff issue a Letter of Offer to successful applications OR a letter to unsuccessful applicants

SERO Institute staff will issue a ‘Letter of Offer’ to successful applicants.

The Offer will include the following information:

  • Detail of the Enrollment
  • Payment plan
  • Payment details
  • Orientation details
  • SERO team and condition of acceptance of offer
  • Administrative fees
  • Refund and cancellation policy
  • Privacy Policy

Step 4

Student must sign acceptance of Letter of Offer; and pay the course fees

The student must accept the offer by signing the ‘Letter of Offer’ prior to or at the same time as making the required payment for the course. The signed Letter of Offer and proof of payment, must reach SERO Institute before the relevant due date.

Step 5

SERO Institute to issue an electronic Confirmation of Enrolment (eCOE) through PRISMS

1. After the student has signed the acceptance and paid the required fees by the due date, SERO Institute will issue an electronic ‘Confirmation of Enrolment’ (eCOE) through the Provider Registration and International Student Management System (PRISMS).

2. SERO Institute will email a copy of the eCOE to the student and/or his/her nominated agent and instruct the student/agent to advise SERO Institute once the student visa application has been granted.

[Note: The eCOE is a key document required to lodge a student visa application]

Step 6

Student to use eCOE to lodge student visa application

1. The student or his nominated agent can apply for a student visa after obtaining the eCOE.
2. The student/agent should notify SERO Institute once their student visa has been granted.
3. The student should make travel arrangements in order to arrive in Australia a few days before the course start date.

If the student wants help with airport reception or homestay accommodation, they should select the relevant service when completing the original ‘Enrolment Form’.

Upon sending the Letter of Offer, SERO Institute will provide the relevant application forms. Complete applications are to be returned to SERO Institute at least 3 weeks prior to a student’s scheduled arrival.

The student will receive an email confirmation from the service provider regarding payment requirements and confirmation of arrangements, once finalised.